Is my line of work permissible

I currently started working as Tech Support agent troubleshooting apple products ( IPhone , IPad , AirPods etc) some of the troubleshooting may involve , helping clients manage there subscriptions , And give instructions on how to navigate Apps such as Apple TV , Apple Music etc , is this questionable ?

Wasalam

May Allah bless you.
Overall, the role of a tech support for a company like Apple seems acceptable to me. However, if this involves helping clients from time to time with managing questionable subscriptions then the best thing is to always look for a place where you don’t have to perform such tasks.
So inshAllah, when ever you get the chance, look for something less doubtful from an Islamic perspective, and better financially.

And Allah knows best!

1 Like

Appreciated Mufti Saab , will keep what you said in mind Inshallah .

Congratulations on your role as a Tech Support agent for Apple products! Assisting with subscription management and navigating apps like Apple TV and Apple Music is essential for ensuring customers enjoy their devices fully. This type of support is fundamental and perfectly appropriate.

For additional troubleshooting resources, consider this guide on resolving disk issues, which can be helpful for addressing some of the more technical problems you might encounter Fix "the disk you inserted was not readable by this computer" issue This will equip you with the necessary steps to assist customers effectively.